物流政策

Custom Memory Stone — Shipping Policy

Processing Time All items are custom-made. Please allow 3–5 business days for production before your order ships.

Shipping Time

• United States: 5–10 business days after dispatch
• International: 10–20 business days after dispatch

Shipping times are estimates and may vary due to carrier delays or customs processing.

Shipping Carriers We ship via USPS, UPS, or FedEx depending on your location and order size.

Tracking Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at botrimyi@gmail.com with your order number. We will investigate with the carrier on your behalf.

International Orders International customers are responsible for any customs duties, taxes, or import fees charged by their country.